Refund policy

All Sales Are Final

Please carefully review your order before confirming your purchase as all items are handcrafted and custom made all sales are considered final. We do not offer refunds or exchanges for any products or services sold through Chaotic Creations.

Exceptions to the No Refund Policy

The only exceptions to our No Refund Policy include:

• Defective or Damaged Items: In the case of items that are received defective or damaged, please report this within 5 business days of receiving the item. In such cases, a replacement may be provided with proof of the damaged or defective item.
• Wrong Item Sent: If you receive an item different from the one you ordered, please notify us through our site within 5 business days of receiving the item for a possible refund or exchange.
  
• Legal Requirements: Following applicable laws, any other conditions or circumstances where we are legally required to offer a refund will be honored.
• If an exception is approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at chaoticcreationsonline@gmail.com.

How to Contact Us

For any questions or concerns regarding this No Refund Policy, please contact us at:

• Email: chaoticcreationsonline@gmail.com
  

We reserve the right to modify this No Refund Policy at any time, effective upon posting of an updated version on our website. Please regularly check Chaotic Creations website for updates.